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COVID-19 Response

Taking care of the City Center Community

How We're Taking Action

Additional cleaning staff are dedicated to cleaning and disinfecting “high-touch” areas (elevator buttons, door handles, handrails, etc.)

Hand sanitizing stations are near all building entrances, parking garages and lobbies

Read The Latest Information from Our President & CEO

Newsletters after Nov. 6, 2020 can be found on our Media Gallery Page

City Center
Valet Services

Beginning Monday, May 18, 2020, City Center Management will resume valet services at the base of the Bank of America and Wells Fargo towers. Following suggested safety protocols, valets will wear masks and latex gloves and the gloves will be disposed of after parking or retrieving each vehicle.

Governor Abbott’s Executive Order: March 2, 2021

On March 2, 2021, Governor Abbott issued an Executive Order to release the mask mandates effective Wednesday, March 10, 2021. Following the Governor’s order, Tarrant County Judge Whitley indicated the mask order can be removed effective immediately in our county. Upon further evaluation of the Executive Order, there will be no changes to the City Center building requirements that have been in place to stop the spread of COVID-19. City Center will continue to require masks in common areas and public spaces (including elevators, lobbies, restrooms, etc.). Following standard safety precautions is still recommended, such as continuing healthy hand hygiene procedures, limiting the number of riders in the elevator cabs and maintaining social distancing standards. Employers are encouraged to continue addressing their own policies and office procedures within their leased premises as indicated under the Executive Order as well.

More Info Here

City Center
Building Procedures

Face masks/coverings are required in common areas and public spaces within City Center, including lobbies, elevators, restrooms, etc.

Continue social distancing of 6 feet or more between individuals and practice good hygiene.

Staggered arrival and departure times are recommended to minimize congestion in building and elevator lobbies.

No more than 4 individuals in an elevator at once and stand in opposing corners.

The City Center buildings remain open during regular business hours.


Please notify the CDC and City Center Management immediately should there be a confirmed case within your office, especially if the employee has recently been in the office/building or in close contact with office personnel. City Center Management will communicate with and report to the health offices as required. Reports may be made directly to Carolyn Parnell in City Center Management:

Carolyn Parnell

Direct: 817-255-5753

Office: 817-255-5700


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