COVID-19 Response

Taking care of the City Center Community

How We're Taking Action

Skybridge doors will be propped open during business hours

Additional cleaning staff are dedicated to cleaning and disinfecting “high-touch” areas (elevator buttons, door handles, handrails, etc.)

Hand sanitizing stations are near all building entrances, parking garages and lobbies

City Center
Valet Services

Beginning Monday, May 18, 2020, City Center Management will resume valet services at the base of the Bank of America and Wells Fargo towers. Following suggested safety protocols, valets will wear masks and latex gloves and the gloves will be disposed of after parking or retrieving each vehicle.

Governor Abbott’s Executive Order: The Expanded Reopening of Texas

Effective April 27, 2020, Governor Abbott issued the expanded reopening of Texas services as part of his strategic plan to Open Texas. The plan let the Stay-at-Home Executive Order expire on April 30 and allowed Phase I of reopening Texas to begin on May 1. Under this order, select services are permitted to open as long as they limit occupancy to 25%. Also, people and businesses should follow the minimum standard health protocols by DSHS which includes practicing good hygiene and social distancing. Individuals are encouraged to wear face coverings. Visit Governor Abbott’s website for more details about this order and services that may open.

More Info Here

City Center
Building Procedures

Face masks/coverings are strongly encouraged in common areas.

Continue social distancing of 6 feet or more between individuals and practice good hygiene.

Staggered arrival and departure times are recommended to minimize congestion in building and elevator lobbies.

No more than 4 individuals in an elevator at once and stand in opposing corners.

The City Center buildings remain open during regular business hours.


Please notify the CDC and City Center Management immediately should there be a confirmed case within your office, especially if the employee has recently been in the office/building or in close contact with office personnel. City Center Management will communicate with and report to the health offices as required. Reports may be made directly to Carolyn Parnell in City Center Management:

Carolyn Parnell

Direct: 817-255-5753

Office: 817-255-5700